Frequently Asked Questions
Q: What services does the Counseling Center offer?
A: The University Counseling Center is a professional facility offered by the University of Mississippi to assist students, faculty, and staff with many types of life stressors which interrupt day-to-day functioning. We offer individual counseling, couple’s counseling, group counseling, stress management, crisis intervention, assessments and referrals, outreach programs, consultations, and substance abuse services.
Q: What can I talk with my counselor about?
A: You are free to talk about any issues that may be troubling or confusing to you, including concerns about your relationship with a partner, relative or child. Sometimes you may know quite clearly “what’s bothering you,” and your counselor will help you develop new strategies for dealing with these problems. At other times you may have general feelings of being “anxious,” “depressed,” or “unmotivated.” Your counselor can help you begin to clarify these feelings by asking questions and offering feedback about what he/she is hearing or observing.
The people we work with discuss a variety of topics, including relationship issues, stress, depression, anxiety, loneliness, sexuality, eating issues, perfectionism, academic concerns, discrimination, and transition difficulties.
Q: If I see a trainee, will other staff have information about me?
A: Visits to the University Counseling Center are strictly confidential. The UCC adheres to the legal limits of confidentiality and the ethical codes of the American Psychological Association and the American Counseling Association. Confidentiality applies to your sessions, your records, appointments, and progress in counseling. No record of counseling is contained in any academic, educational or personnel file. No information written or oral will be released to other persons without the client’s written permission. By law limitations of confidentiality include when there is risk of imminent harm to the student or others.
Q: Will anyone else have access to information about me?
A: Everything you say to your counselor is confidential. Our staff will not release the information that you have come to our office without a signed release from you. By law limitations of confidentiality include when there is risk of imminent harm to the client or others.
Q: If I go to the UCC, does that mean there’s something wrong with me?
A: No, it doesn’t. Most clients who use our services are interested in their personal growth and adjustment to changes in their lives. Many students face normal developmental concerns and academic pressures while at the University of Mississippi, and at times feel anxious, angry, or depressed. It is often helpful to gain the perspective of a neutral professional. The UCC staff is trained to help you think about alternatives or options to your behavior and ways of dealing with the world.
Q: What if I need to be seen longer?
A: If your concerns require long-term or more intensive counseling, we will help you to connect with a private therapist or community agency. We are familiar with most of the social service agencies in Lafayette County.
Q: How do I make an appointment?
A: To make an appointment, call 662-915-3784 or stop by the Counseling Center, we are located in Lester Hall 3rd Floor, in the same building as Parking Services. Office hours are 8:00 a.m. to 5:00 p.m., Monday through Friday. Crisis intervention services are available on a 24-hour basis without appointment.
Q: What if I am concerned about a friend or roommate?
A: You can talk with a counselor (662-915-3784 during office hours) about what you can do to help your friend and/or help them see a counselor. If you think your friend is in a serious crisis, call immediately. If the office is closed, call 662-915-7234
Q: Can I request a particular counselor?
A: We will generally assign you to a counselor on the basis of schedule. If you do, however, have a preference with respect to gender, race/ethnicity, or sexual orientation, please advise the triage counselor and we will try to accommodate you. If you have any concerns, you can discuss them with your counselor in the first session.
Q: What if I need to talk with someone on evenings or weekends?
A: A counselor is on-call after hours for emergencies. Emergencies are situations in which students are in danger of harming themselves or others. For after office hours emergencies, contact UPD at 915-7234 and they will contact a crisis counselor. For non-emergencies, please contact the counseling center during normal business hours (8:00 a.m. -5:00 p.m.) or walk-in for services between the hours of 12:00 a.m. and 5:00 p.m. (with the last appointment being no later than 4:15 p.m.) Monday through Friday.